Close
Skip to main content

Set IT Solutions

Need reliable IT support or a stronger website? Contact Us

UI/UX Design That Makes Digital Work Easier

Good design mostly goes unnoticed. People find what they’re looking for, fill out the form, finish the task, and move on. Bad design gets noticed right away: buttons that are hard to find, menus that lead nowhere, forms that get abandoned halfway. Set IT Solutions helps businesses improve websites, apps, and internal workflows with cleaner layouts, clearer user paths, and interfaces that are easier to understand.

Whether you’re planning a new product or trying to figure out why visitors aren’t converting on your current site, user interface (UI) and user experience (UX) design give you a structured way to fix it.

How We Help

What Our UI/UX Design Services Include

Website and App Interface Design

We design the screens people interact with: page layouts, navigation, buttons, forms, and dashboards. The aim is an interface that looks professional and feels obvious to use.

User Flow Improvements

A user flow is the path someone takes to get something done, like requesting a quote, booking an appointment, or submitting a support ticket. We map those paths, find where people get stuck or drop off, and simplify the steps.

Wireframes and Prototypes

Wireframes lay out structure and content before visual design begins. Clickable prototypes let you test how something will work before any code is written. Both help you make decisions early, when changes are quick and inexpensive.

Conversion-Focused Layout Reviews

If your website gets traffic but not enough calls or form submissions, a layout review can show why. We look at your calls to action, service sections, page hierarchy, and forms, then recommend specific improvements.

UX Audits and Usability Testing

We review existing products against usability best practices and, when it makes sense, watch real users try to complete key tasks. You’d be surprised what shows up when someone new tries to use your site.

Design Systems and Accessibility

For larger sites and apps, a design system of reusable components, styles, and patterns keeps everything consistent as the product grows. We also design with accessibility in mind so more people, including those using assistive technology, can use what you build.

Who UI/UX Design Is For

UI/UX design is valuable when:

  • Your website gets visitors, but too few of them contact you
  • Customers or staff regularly complain that a tool is confusing
  • You’re planning a new website, portal, or app and want to get the structure right before development
  • Your site has grown over the years and the navigation no longer makes sense
  • You want to make changes based on how people actually behave, not on guesswork

Our UI/UX Design Process

  1. Understand the goal. We start with what users need to accomplish and what your business needs them to do.
  2. Review and research. For existing products, we audit the current experience. For new ones, we look at your audience, competitors, and the key tasks the product must support.
  3. Map flows and wireframe. We sketch the structure and key paths, then review them with you before moving to visual design.
  4. Design and prototype. We create polished screens and, where useful, clickable prototypes you can share with your team or test with users.
  5. Hand off and support development. We prepare clear design files for development, whether our team builds it or yours does, and stay involved to answer questions.

For larger builds, doing this design work up front cuts down on rework and keeps development focused.

Design projects, from a focused layout review to a full design engagement, are quoted at a fixed price once the scope is clear.

Why Choose Set IT Solutions for UI/UX

  • Design connected to development. Our team also builds websites and apps, so our designs are practical to implement, not just nice to look at.
  • Focused on outcomes. We judge design by whether it helps people complete tasks and helps your business get results.
  • Improve without starting over. Many UX problems can be fixed with targeted changes instead of a full rebuild.
  • Clear recommendations. You get specific, prioritized improvements rather than a vague list of “best practices.”
  • Protected and yours. We sign NDAs for all projects, and once final payment is made and cleared, you own all of the design files.

Supporting Teams Across Utah

We work remotely with businesses in Salt Lake City, Provo, Orem, Lehi, Ogden, St. George, and throughout the state. Design reviews and prototype walkthroughs happen easily over video calls, so we can collaborate with your team wherever you’re located.

For related reading, see UI/UX design for business websites, how to improve website conversion paths, and what a website conversion audit covers.

Frequently Asked Questions

Can UI/UX help an existing website?

Yes. Navigation, calls to action, service sections, and forms can often be improved without rebuilding everything from scratch.

Do you design before development?

For larger builds, yes. Design planning helps reduce rework and makes the development phase more focused.

What's the difference between UI and UX?

UX (user experience) is about how something works: the structure, flow, and ease of completing a task. UI (user interface) is how it looks and feels on screen. Good products need both.

Do you design for mobile?

Yes. We design with phones, tablets, and desktops in mind so layouts and interactions work well on every screen.

Can you design something our own developers will build?

Yes. We can provide wireframes, design files, and specifications for your in-house or third-party developers.

Make Your Website or App Easier to Use

If people are getting lost, giving up, or calling for help with something that should be simple, better design can change that. Call +1 (801) 753-8024, email support@setitsolutions.com, or Book a Call to talk about your project.